Terms of Service
Last updated: June 14, 2026 | Questions? office@velorastudio.in
By accessing or using Velora at velorastudio.in, you agree to be bound by these Terms of Service. Please read them carefully. If you disagree with any part, you must not use our service.
1. Acceptance of Terms
2. Account Registration and Security
- Immediately notify us of any unauthorized use of your account
- Not share your login credentials with any third party
- Not create multiple accounts to circumvent credit or usage limits
- Keep your email address accurate and up to date
3. Acceptable Use and Prohibited Activities
- Is illegal, defamatory, harassing, or threatening in any jurisdiction
- Spreads deliberate misinformation or highly deceptive synthetic media (deepfakes) intended to harm or defraud
- Infringes on the intellectual property, privacy, or publicity rights of others
- Contains explicit sexual content involving minors (CSAM) — zero tolerance, reported to authorities
- Is designed to defraud, manipulate, or deceive end users
- Violates any applicable laws or regulations in any jurisdiction
- Constitutes spam, phishing, or unsolicited commercial communications
Violations may result in immediate account termination without refund and referral to appropriate authorities. We reserve the right to remove any generated content that violates these terms.
4. AI-Generated Content Disclosure (EU AI Act)
Velora is an AI-powered platform. All videos generated through our service are created using artificial intelligence. In compliance with the EU Artificial Intelligence Act and emerging global AI transparency regulations, you acknowledge that:
- Videos produced on Velora are AI-generated synthetic media
- You are responsible for disclosing the AI-generated nature of content where required by law in your jurisdiction
- You must not use Velora to impersonate real individuals without their consent
- You must not use outputs to spread political disinformation or interfere with democratic processes
5. Intellectual Property and DMCA
You retain ownership of the original text inputs, topic ideas, and scripts you provide to Velora. Velora grants you a worldwide, commercial license to use, distribute, and monetize the videos exported from the platform, provided your use complies with these Terms and applicable laws.
The Velora brand, platform design, logo, underlying software, and AI pipeline remain the exclusive intellectual property of Velora (velorastudio.in). You may not copy, reverse-engineer, or create derivative works of our platform without written permission.
DMCA Copyright Infringement: If you believe any content on our platform infringes your copyright, please send a notice to office@velorastudio.in with: (a) identification of the copyrighted work, (b) identification of the infringing material, (c) your contact information, and (d) a statement of good faith belief. We will respond within 14 business days.
6. Payment Terms, Credits, and Refunds
Subscriptions are billed automatically on a monthly basis until cancelled. Credits (Compute and AI Video) are allocated upon successful payment.
- Purchased top-up credit packs expire after 30 days from purchase
- Credits consumed during video generation are non-refundable, even if the video fails due to third-party AI provider errors
- Subscription upgrades take effect immediately; downgrades take effect at the next renewal
- Abuse of the billing system (chargebacks, multiple accounts) may result in permanent ban
- Refunds: Monthly subscription fees are non-refundable after 48 hours of the billing cycle. For unresolved technical issues, contact us within 7 days for a case-by-case review
- EU Consumer Right of Withdrawal: EU residents who have not yet used any AI generation credits may cancel within 14 days of subscribing for a full refund
7. Termination
We reserve the right to suspend or permanently terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or if we determine your use creates legal liability for Velora.
You may terminate your account at any time from account settings or by emailing us. Upon termination, your access to the platform will be revoked. Generated videos stored on our servers will be queued for deletion within 30 days after the account closure grace period. Refunds are subject to our Refund Policy above.
8. Limitation of Liability
- Your use of or inability to use the Velora platform
- Loss of profits, data, goodwill, or business opportunities
- Unauthorized access to your account or data
- Third-party AI model failures or outputs
- Platform downtime or service interruptions
Our total aggregate liability to you for any claim will not exceed the amount you paid to Velora in the 3 months preceding the claim.
9. California Users (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal data we collect, the right to delete your data, the right to opt-out of the “sale” of personal information (we do not sell personal data), and the right to non-discrimination for exercising your privacy rights.
To exercise your CCPA rights, email us at office@velorastudio.in with the subject line “CCPA Request”. We will respond within 45 days.
10. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India. If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force.
For users in the European Union, nothing in these Terms shall restrict your rights under applicable EU consumer protection laws, including the right to bring claims before the courts of your country of residence.